TY - CHAP M1 - Book, Section TI - Theory of Constraints A1 - Arthur, Jay PY - 2018 T2 - Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e AB - When I first tried to read Eliyahu Goldratt's book, The Goal: A Process of Ongoing Improvement (North River Press, 1984), I couldn't get through it. It was about improving throughput in a manufacturing plant. Because I'd never worked in manufacturing, I just couldn't translate it into a service business. It made no sense to me. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/10/11 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150320730 ER -