TY - CHAP M1 - Book, Section TI - How Relational Coordination Drives Quality and Efficiency Performance A1 - Gittell, Jody Hoffer PY - 2018 T2 - High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience AB - A fundamental process improvement such as relational coordination enables organizations to improve both cost and quality outcomes, allowing simultaneous excellence along both dimensions. When relational coordination is improved, organizations can shift out the quality-efficiency frontier, thereby achieving higher performance on both dimensions. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150332010 ER -