TY - CHAP M1 - Book, Section TI - Implementing and Sustaining ROI A1 - Buzachero, Victor V. A1 - Phillips, Jack A1 - Phillips, Patricia Pulliam A1 - Phillips, Zack L. PY - 2018 T2 - Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs AB - Even the best-designed evaluation process, model, or technique is worthless unless it is effectively and efficiently integrated into the organization. This level of accountability represents significant change for healthcare organizations. This change leads to resistance to the use of ROI. Some of this resistance is based on fear and misunderstanding. Some is real, based on actual barriers and obstacles. Although the ROI Methodology presented in this book is a step-by-step, methodical, and simplistic procedure, it can fail if it is not integrated properly, fully accepted, and supported by those who must make it work within the organization. This chapter focuses on some of the most effective means of overcoming resistance to implementing the use of ROI in an organization and shows how to sustain its use for years. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150329313 ER -