TY - CHAP M1 - Book, Section TI - Reporting Results A1 - Buzachero, Victor V. A1 - Phillips, Jack A1 - Phillips, Patricia Pulliam A1 - Phillips, Zack L. PY - 2018 T2 - Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs AB - With the ROI results in hand, what's next? Should the results be used to modify the healthcare improvement project, change the internal processes, explain the contribution, justify new projects, gain additional support, or build goodwill? How should the data be presented? The worst course of action is to do nothing, except, of course, providing the data to the project sponsor. Achieving results without communicating them to other stakeholders is like planting seeds and failing to fertilize and cultivate the seedlings—the yield will be less than optimal. This chapter provides useful information for presenting evaluation data to various audiences in the form of both oral and written reports. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/10/08 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150329201 ER -