TY  - CHAP
M1  - Book, Section
TI  - Measuring the Intangibles
A1  - Buzachero, Victor V.
A1  - Phillips, Jack
A1  - Phillips, Patricia Pulliam
A1  - Phillips, Zack L.
PY  - 2018
T2  - Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
AB  - The  results  from  healthcare  performance  improvement  projects  include  both  tangible  and  intangible  measures.  Intangible  measures  are  the  benefits  (or  detriments)  directly  linked  to  a  project  that  cannot  be  converted  to  monetary  values  credibly,  with  a  reasonable  amount  of  resources.  These  measures  are  often  monitored  after  the  project  has  been  completed.  Although  not  converted  to  monetary  values,  they  are  an  important  part  of  the  evaluation  process.  This  chapter  explores  the  role  of  intangibles,  how  to  measure  them,  when  to  measure  them,  and  how  to  report  them.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/19
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1150328973
ER  -