TY - CHAP M1 - Book, Section TI - About the Authors A1 - Buzachero, Victor V. A1 - Phillips, Jack A1 - Phillips, Patricia Pulliam A1 - Phillips, Zack L. PY - 2018 T2 - Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs AB - Prior to coming to Scripps Health, Victor Buzachero held top executive level positions at organizations such as Providence Health System, Banner Health System, and Baptist Health System. During his tenure at these organizations, Buzachero developed and successfully implemented programs including leadership development, service excellence, reduction in employee turnover, and improved employee satisfaction. Addititonally, he served as vice president of Marketing (hospital acquisitions) for Quinn Health and was coowner and principal of a national labor relations and executive compensation consultancy. In 1999, Franklin Covey honored Buzachero with the “Organization of Excellence” award for his prominent efforts in organizational development and effectiveness and, in 2011, he was honored by HR Executive magazine as a top HR Executive for the year. He is frequently sought out to speak at the national level on ROI in healthcare, workforce initiatives, and labor initiatives, among other topics. Buzachero is former chairman of the American Hospital Association Solutions Board and current senior vice president of Scripps Health. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150119161 ER -