TY  - CHAP
M1  - Book, Section
TI  - Acknowledgments
A1  - Berry, Leonard L.
A1  - Seltman, Kent D.
PY  - 2018
T2  - Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
AB  - Researching  and  writing  this  book  thrust  us  into  the  roles  of  both  student  and  teacher.  Before  we  could  teach,  we  first  had  to  learn.  We  now  have  studied  a  remarkably  successful  service  organization  and,  in  this  book,  teach  its  lessons.  We  have  had  an  enlightening  and  rewarding  journey.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/17
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1149941875
ER  -