TY  - CHAP
M1  - Book, Section
TI  - Prologue
A1  - Dinkin, Steven P.
A1  - Filner, Barbara
A1  - Maxwell, Lisa
PY  - 2018
T2  - The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High
AB  - St.  Sonia's  is  a  multiplex  healthcare  facility  based  in  the  Midwest  of  the  United  States.  This  large  hospital  complex  serves  several  surrounding  counties  and  includes  community  clinics.  Addressing  conflict  in  the  workplace  has  been  a  key  focus  area  in  the  hospital  since  it  adopted  the  2009  recommendations  of  The  Joint  Commission  regarding  management  of  conflict  in  healthcare,  to  protect  the  "quality  and  safety  of  care."  The  Joint  Commission  accredits  and  certifies  more  than  19,000  health  care  organizations  and  programs  in  the  United  States.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/16
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1149934385
ER  -