TY - CHAP M1 - Book, Section TI - Safety, Quality, and Value A1 - Wachter, Robert M. A1 - Gupta, Kiran PY - 2017 T2 - Understanding Patient Safety, 3e AB - The National Academy of Medicine (NAM, formerly the Institute of Medicine, IOM) defines quality of care as “the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.” In its seminal 2001 report, Crossing the Quality Chasm, the NAM advanced six aims for a quality healthcare system (Table 3-1): patient safety, patient-centeredness, effectiveness, efficiency, timeliness, and equity.1 Note that this framework depicts safety as one of these six components, in essence making it a subset of quality. Note also that, though many clinicians tend to think of quality as being synonymous with the delivery of evidence-based care, the NAM's definition is much broader and includes matters that are of particular importance to patients (patient-centeredness and timeliness) and to society (equity). SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/29 UR - accessmedicine.mhmedical.com/content.aspx?aid=1146175388 ER -