TY - CHAP M1 - Book, Section TI - Negotiation and Conflict Resolution A1 - Flores, Leslie A. A2 - McKean, Sylvia C. A2 - Ross, John J. A2 - Dressler, Daniel D. A2 - Scheurer, Danielle B. PY - 2017 T2 - Principles and Practice of Hospital Medicine, 2e AB - Hospitalists face the potential for conflict every day. They work in highly complex organizations and in order to be successful they must interact effectively with a wide variety of individuals in what is often a challenging, emotionally charged environment. Hospitalists must learn to navigate not only the formal organizational bureaucracy of rules, systems, and processes, but also the informal political hierarchy that influences power and decision making. Often, they must do so with little or no formal training in conflict management at an early stage in their medical careers. In addition, they may encounter conflicts between what others would like them to accomplish and their own workload demands and professional expectations. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/18 UR - accessmedicine.mhmedical.com/content.aspx?aid=1137606540 ER -