@inbook{1158312669,
author={Barry Egener},
editor={Feldman, Mitchell D. and Christensen, John F. and Satterfield, Jason M.},
title={Empathy},
booktitle={Behavioral Medicine: A Guide for Clinical Practice, 4e},
publisher={McGraw-Hill Education},
address={New York, NY},
year={2014},
url={accessmedicine.mhmedical.com/content.aspx?aid=1158312669}
}