@inbook{1105135645, author={Wendy Levinson, MD and Shiphra Ginsburg, MD, Med and Frederic W. Hafferty, PhD and Catherine R. Lucey, MD}, title={WHEN THINGS GO WRONG: THE CHALLENGE OF SELF-REGULATION}, booktitle={Understanding Medical Professionalism}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2014}, url={accessmedicine.mhmedical.com/content.aspx?aid=1105135645} }