@inbook{1167755404, author={Ryan Laponis and Mitchell D. Feldman}, editor={Feldman, Mitchell D. and Christensen, John F. and Satterfield, Jason M. and Laponis, Ryan}, title={Difficult Patients/Difficult Situations}, booktitle={Behavioral Medicine: A Guide for Clinical Practice, 5e}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2019}, url={accessmedicine.mhmedical.com/content.aspx?aid=1167755404} }