@inbook{1150320605,
author={Jay Arthur},
title={Statistical Tools for Lean Six Sigma},
booktitle={Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e},
publisher={McGraw-Hill Education},
address={New York, NY},
year={2018},
url={accessmedicine.mhmedical.com/content.aspx?aid=1150320605}
}