@inbook{1150324019, author={Adrienne Boissy and Tim Gilligan}, title={"Trust Me, I'm A Doctor!": Building, Supporting, and Maintaining Professionalism}, booktitle={Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Superior Patient Experience}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2018}, url={accessmedicine.mhmedical.com/content.aspx?aid=1150324019} }