@inbook{1146176751, author={Robert M. Wachter and Kiran Gupta}, title={The National Quality Forum’s List of “Safe Practices for Better Healthcare—2010 Update”}, booktitle={Understanding Patient Safety, 3e}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2017}, url={accessmedicine.mhmedical.com/content.aspx?aid=1146176751} }