@inbook{1137621351, author={Amanda Caissie and Camilla Zimmermann}, editor={McKean, Sylvia C. and Ross, John J. and Dressler, Daniel D. and Scheurer, Danielle B.}, title={Communication Skills for End-of-Life Care}, booktitle={Principles and Practice of Hospital Medicine, 2e}, publisher={McGraw-Hill Education}, address={New York, NY}, year={2017}, url={accessmedicine.mhmedical.com/content.aspx?aid=1137621351} }