Copyright © 2009 by Jody Hoffer Gittell. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a data base or retrieval system, without prior written permission of the publisher.
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ISBN: 978-0-07-162176-2
MHID: 0-07-162176-8
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