The National Conflict Resolution Center (NCRC) has provided dispute resolution services nationally and internationally since 1983. Based in San Diego, California, NCRC is the largest full-service conflict resolution center in Southern California and one of the most prominent in the United States. NCRC demonstrates the ability to shift cultures through large-scale, high-impact, life-changing conflict resolution trainings. This dramatic impact is created through teaching effective communication and conflict resolution skills, which embrace collaborative teamwork and cooperation, benefiting healthcare systems, businesses, government agencies, and communities. With The Exchange in health care, NCRC's goal is to improve patient safety by bringing conflict management skills and strategies to the healthcare workplace by providing managers, supervisors, and HR professionals with a structured process to address communication issues and conflicts between their employees.