Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management

Bahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount

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• Chapter 1: Performance Improvement in Healthcare
• Chapter 2: Constraints Management Applications in Healthcare
• Chapter 3: An Integrated Approach to Deploying Performance Improvement
• Chapter 4: Assessment
• Chapter 5: Planning for Deployment
• Chapter 6: Application of the Right Tool to the Right Problem
• Chapter 7: Sustainment
• Appendix: Reliability and Validity of Assessment Measures
• References