RT Book, Section
A1 Arthur, Jay
SR Print(0)
ID 1150320697
T1 Change Management
T2 Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e
YR 2018
FD 2018
PB McGraw-Hill Education
PP New York, NY
SN 9781259641084
LK accessmedicine.mhmedical.com/content.aspx?aid=1150320697
RD 2024/04/19
AB Managing  performance  improvements  in  a  hospital  full  of  patients  can  seem  daunting,  but  it's  a  skill  that  can  be  learned.  You  will  make  mistakes,  but  the  secret  is  to  learn  from  them  and  correct  how  you  implement  changes.  As  we  have  seen  from  the  experiences  of  Virginia  Mason  Medical  Center,  Cleveland  Clinic,  Mayo  Clinic,  and  Memorial  Hermann,  it  can  take  years  to  transform  a  culture.  You  can't  do  it  overnight,  but  you  can  do  it  over  time.  Deming  would  say,  "Maintain  constancy  of  purpose."