RT Book, Section
A1 Arthur, Jay
SR Print(0)
ID 1150320141
T1 Is There an Improvement Project in My Data?
T2 Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e
YR 2018
FD 2018
PB McGraw-Hill Education
PP New York, NY
SN 9781259641084
LK accessmedicine.mhmedical.com/content.aspx?aid=1150320141
RD 2024/04/25
AB Lean  Six  Sigma  professionals  often  talk  about  picking  the  "low-hanging  fruit,"  but  what  if  the  low-hanging  fruit  is  invisible.  I've  noticed  that  one  of  the  biggest  challenges  improvement  professionals  face  is  figuring  out  how  to  develop  improvement  stories  from  the  volumes  of  data  that  reside  in  financial  accounting  systems,  electronic  medical  records,  and  other  data  sources.  In  most  cases,  the  data  look  like  Figures  8.1  and  8.2.  They  show  dates,  hospitals,  denied  charges,  physicians,  diagnoses,  patient  age,  length  of  stay  (LOS),  adverse  events,  and  discharge  status.  Do  some  hospitals  have  higher  denied  charges?  Why  are  they  denied?  Do  some  physicians  have  more  complications,  higher  costs,  or  longer  lengths  of  stay?