TY - CHAP M1 - Book, Section TI - Monitoring Project Costs and Calculating ROI A1 - Buzachero, Victor V. A1 - Phillips, Jack A1 - Phillips, Patricia Pulliam A1 - Phillips, Zack L. PY - 2018 T2 - Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs AB - This chapter explores the costs of healthcare improvement projects and the steps taken to calculate ROI. Specific costs that should be captured are identified along with economical ways in which approaches for measuring various aspects can be developed. One of the challenges addressed in this chapter is deciding which costs should be captured or estimated. For major projects, some costs are hidden and usually not counted. The conservative philosophy presented here is to account for all costs, direct and indirect. Several checklists and guidelines are included. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/19 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150329077 ER -