TY - CHAP M1 - Book, Section TI - Is There an Improvement Project in My Data? A1 - Arthur, Jay PY - 2018 T2 - Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e AB - Lean Six Sigma professionals often talk about picking the "low-hanging fruit," but what if the low-hanging fruit is invisible. I've noticed that one of the biggest challenges improvement professionals face is figuring out how to develop improvement stories from the volumes of data that reside in financial accounting systems, electronic medical records, and other data sources. In most cases, the data look like Figures 8.1 and 8.2. They show dates, hospitals, denied charges, physicians, diagnoses, patient age, length of stay (LOS), adverse events, and discharge status. Do some hospitals have higher denied charges? Why are they denied? Do some physicians have more complications, higher costs, or longer lengths of stay? SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/24 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150320141 ER -