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I would like to dedicate this book to my wife Nancy Buzachero.

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—V.B.

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This is dedicated to our healthcare clients who are using thismethodology to transform their organizations.

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—P.P.P. and J.P.

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I dedicate this book to my parents Don and Ellen and my extended family. Thanks for your unconditional love, kindness, and hospitality over the years.

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—Z.L.H.

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